HappyEasyGo Complaints Reviews Customer Care Number
I have booked my flight ticket in Indigo with HAPPYEASYGO, my pnr is IJB1UZ.
this ticket is cancelled and refund initiated by Indigo with pnr LI14VP on 20-Sep-20.
But I didn't got any refund amount till now, when I talk to Indigo, they mentioned HAPPYEASYGO will refund the amount.
Hi,
I had cancelled a flight 4 months ago on 14th March 2020 before lockdown.
So, after 10 days i called they told due to covid situtation it takes around 90 days to get refund back.So, after 90 days i called they have been saying with 7 working u will be getting refund and not able to update what exact is the cause of not able to refund. Every week i call and get same answer within 7 days will get refund. I am really helpless up here as it almost 4 and half months as my amount is blocked.
Trip ID : 691027235414626785
I booked air ticket from Tirupati to Hyderabad and it got cancelled by airlines. For which i informed the my third party Happeyeasygo for refund of the same.
The bill raised by 3rd party was not inclusive of convenience fees as they given me discount by reversal of fees as mentioned in their invoice.
Now they refunded me the amount after deducting convenience fees as they said this amount is non refundable.
How they can deduct the amount which was earlier given me as a discount or which was not charged at the time booking.
Now they say it was included in their internal system but in my invoice it got reversed by the company itself as an discount provided to customer.
Now i want my amount Rs1750 which was deducted in the convenience fees which was not even charged at the time of booking ticket, so how they can deduct at the time of refunding me.
