Product on store are sold on mrp 1045 jogger pant the same is available at jio at 745 so difference
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?? ?????? 23 ????? 2022 ?? ??????? ?????? ??? ???? ???? ????? ???? ?????? 16000 ?? ?????? ?? ??????? ?? ?? ????? ?????? ?? ???? ??? ????? ??????? ?? ??? 40 ???? ?? ???? ??? ???? ??? ??? ?????? ?????? ?? ??? ??????? ???? ?? ?? ?????? ???? ???? ?? ???? ?????? ?? ?? ?? ???? ?????? ??? ??????? ???? ??? ?? ???? ??? ???? ???? ?????? ???? ?? ???? ?? ????? ??? ??? ???? ?? ???? ???? ???? ?????? ??? ??? ???? ?????? ???? ?????? ?? ?? ??????????? ???? ??? ?? ???? ?????? ?? ?????? ?? ?? ??????? ????????? ???? ?? ???-??? ?? ????? ???? ?? ???? ????
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Coupon offer was misguided by sales manager. Instead of availing the coupon offer sales manager has taken the full payment. He made fool of my parents irrespective of coupon was valid.
I bough a pajama from a trends showroom just 3 days back i wore it for two days and stiching is coming out
I purchased 2 Aavaasa leggings white Large size on 23/10/2022 from Reliance Trends Pazhayangadi. As the size was not fit I wanted to exchange one of the item with Medium size. I went to the shop today for the same but they refused to exchange it for the reason leggings is not eligible for exchange. As per your return policy on the reverse of the bill exchange is allowed within 30 days of purchase. When the rule is there why the staff denied my request for exchange. Also I would like to mention that nothing is readable from the bill( photo enclosed). Kindly let me know the exact reason for the denial.
.
We bought 4 tops as gift for our Onam festival.. we found the dress are not correct size.. when we try to exchange this tops on 2 different days they are telling only one time they we can exchange, now we lost our 4000 rs on 2 tops
i am purchase dress in saibaba colony reliance trends 28th august payment first time kvb debit card payment debit my account but trends sales execute no amount revived so next time payment sent this amount revived. but double time payment paid kindly check and refund this amount .
Sir I purchased clothes for my daughter who age is 14 year old after wearing the clothes for one time only those clothes will not fit for 6 or 7 year old . The quality of the clothes is very low and poor kindly look into the matter.
Call me 7588421587 my mobile number georai Maharashtra Aapke gevrai trains Mall mein meri beizzati kar Di hai Mera product lekar mujhe Paisa wapas nahin diya aur mujhe hi police station mein ke darj karne ki dhamki Di
I visit trends store today(probably my last visit after such incident). Staff of store are very rude to customer and are not supporative at all, staff uses harsh language and insult us in store that we are being mentally forced to leave the store. i want team to take action against them.
Mr Karan singh of reliance trends udaipur celebration mall behave badly with customer on requesting exchange of clothes.
We visited Bandra Reliance trend on 5th March 2022. At around 9.15 pm, and went to LG Floor in Kids section after shopping for my wife and for my sister in law.
When we went to LG floor we selected around 10 to 12 clothes for my son and went to changing room. We requested the person that for my wife and for my sister in law can we use the changing room in LG floor. They allowed us.
My wife had a fractured right hand means she need some one to help her change the clothes which she wanted to purchase.
So its assumption it will take some time. As it was late some sales person on LG floor announced that shop is closing that too from a distant. I just showed them fingers that sir give us 5 minutes.
Then that sales person told this to other person whose name was Mr Razzaq he again said cash counter is closing, I told my wife as she was in changing room to do it fast.
Then again after 2 minutes Mr Razzaq said. Sir these clothes are of no use now as the cash counter is closed.
So I told my wife to come out of the changing room and keep the remaining clothes as it is.
So again that idiot shouted loudly to other sales person Light band kar de fir nikelenge .
Means switch off the light then they will come out.
First of all if ur time was getting over why the hell u took us inside the store
Second we were not there for taking air condition hava.
We have air condition at home and in car also.
MR RAZZAQ was very disrespectful, it was like insulting .
Mind u because of ur customers ur store is running not because of sales person
N that Razzaq is also getting salary because of the customer who shop there.
After all this happend we all 6 were very disappointed with the treatment we got.
I told my wife let's take the clothes which we selected to the top floor billing counter.
Mind u clothes were worth Rs 10,000 u can ask the manager.
Because as we went up the cash counter was functioning normally with no hesitantly.
We asked the manager is cash counter closing. He said no u can take ur time.
I complained this whole situation to him . And kept all the clothes at the counter.
That manager was also shocked but did nothing.
We all 6 are very disappointed with the service that Reliance Trend has given us.
That Razzaq is a liability for Reliance Trend.
He don't know that because of customer he is getting is monthly salary
N because of us Reliance Trend is earning money.
Let's see what action Reliance Trends takes against such idiots which they are wasting their salary on.
N let's see how much Reliance Trend care for their customer.
You can check the camera for the reference which I gave.
I will post this experience on social networking site.
If I don't get reply with 7 days.
Chances are slim that again we will visit that store. And AJIO also.
The concerned manager also did nothing to resolve the issue.
Hi.
I have visited reliance trends at Chennai Avadi .
The staff behaving like rowdy ,I have waiting in the lobby for 30-40mints no one responding ,they all gathered as group an chit chatting each other with no manners , this how you trained the staffs? Finally we selected the dress asked for trail ,they are saying no trail an all ,if you wish you buy it otherwise no issues ,
SUCH A BIG SHOW ROOM , DOESN'T EVENT KNOW HOW HOW TO BEHAVE WITH CUSTOMER.
Need you to take immediate action on this
Dear sir
I Hemanth, I want to complaint Regarding store Manger of T C palya Road Kids Store
Am 6 years customer of Trends, but 30.01.2021 I visited this store and had very very bad experience regarding cloth exchange, manager behavior was very bad & using bad words.
So I request you to take some action on this store manager
Respected Sir/Madam,
I am writing this letter to you to complain about the poor quality of the material used I observed in the shoes I recently bought.
Respected, my name is Vandana Verma and I would state that I bought a pair of sandal from your reliance Trend store on in September. But I used it first time in January and attended a party after removing fresh tag.when I came from party my footwear was become cracked/torn.Being a regular buyer of your Brand’s products makes it difficult for me to accept the product received.
I request you to kindly look into the matter and do the needful. I look forward to your quick and positive response.
This is to inform you that in November month I have buy a 2 Jacket in reliance trends sonipat store code 5933 and I have found in left hand side sleeves I wear that jacket for only 10 days and got it washed twice, it got bubbly on the left hand side and today when I went to get it changed, your store manager Khalid refused to exchange it and Mr Khalid denay to give me my duplicate invoice copy.
If you want e-invoice copy so I will arrange for other store and share you.
I'm requesting to you please kindly look into the matter its happened on second time and do the needful.
i go cinemall reliance trends vadodara i take 4000 rs. clothe and when i go for billing counter scan product then tell me we provide a gift for 3500 rs. shopping. if you don't want then our staff want pls give him i ask who want tell name she told me pratik sir want. i ask again tell full name she told me pratik shukla sir. when i say no she talk with me very rude
really disappointed.
am keerthana from Thanjavur in Thanjavur on a Diwali season i purchased on 28-10-2021 one aavaasa sandal shining leggings for my dress. unfortunately sales executive took extra size of the legging. then i noticed the legging size after Diwali but I don't have time to return it. I went to the shop for returned purpose but the sales executive and floor manager told that the code of the leggings is not matched with bill number. you purchased done where else. They told that legging has sold 8th month code of this year and i purchased on Diwali time. How it is possible. from my side i took all those bills. i tore the tag only. but bills are in proper format.
Floor manager told that they will raise a complaint against the legging and follow you. am not getting any responses from their side. don't know how to deal with their customers.
if you also not responding properly mean i will book a case against your company name.
if you want any clarification please let me know in this regard. i will send the bill and legging code.
I don't believe them. I need proper notice for this.
Thanjavur outlet sale address :
SY # 104/2, Idaya Tower, Vairam Nagar, RR Nagar, Thanjavur, Tamil Nadu 613005.
On dated 09/10/2021 I have bought two pairs of ladies footwear and one pair of gents footwear. I was told by reliance trend employees that if I bought two parbof shoes then I will get one pair of shoe free. The price was tagged with Rs 1895, Rs 1985 and Rs799-. Later I have checked the price in AJIO that these shoes are actually much lesser. Also when I checked the bill which they provide us after payment, I found that the billed price and tagged price displayed is not same. They Tagged with higher price. I e, They are cheating with customers.
Now I would like to return the whole item as I am feeling cheated and Deprived. Not only that they have cheated with country as they are not paying the tax against the actual collection from customer. Hence you are requested to instruct your outlet to accept my return request otherwise I may proceed to consumer forum.
My complaint against the address is
: Trends Foot wear, Reliance Retail Ltd, Reliance Footprint, City Centre Agartala, Ground floor, CIN NO: U01100MH1999PLC120563, www.relianceretail.com, www.reliancefootprint.com
Tech expert ID as per bill: 30000110
Customer relationship ID as per bill: 9436311011
Supply State GSTN Number: 16AABCR1718E1Z5
Wishing your reply
With anticipation
Anup Roy
I hv brought tshirt from trends which is located in harda district, GP mall. The product had some diffect by production, i went there same day but your staff didnt exchange on same day, they asked me to come tomorrow, and again and agin went there for next 4 - 5 days thn they said they will call me on mobile. Next 15 days i was waiting like a fool and nobdy calld. Yesterday i went there for exchange but they said now offer is closed and if i wnt to exchange any product i must pay extra money . What you people think customers are fool. They denied to exchange on same rate even product was already choosne by me before 15 days. I want my money back thats it.
Coupons invalid not redeemable for what reason. Now i want to go and ask in showroom at pondy bazaar branch
Today o visited reliance trends outlet at sambalpur Odisha were while my had taken fee dresses to trail room but there seem to be some size issues as her regular dress size was coming loose in the product so she asked reduced size which I handed her over outside from area outside the ladies changing room. Where I first of all astonished to see a gent staff posted outside ladies changing section and secondly he very rudely snatched away the dress from my hand telling that only 3dress are allowed to trail. Even when the earlier 3dresses were returned due to size issues. What sort of service and discipline protocol is this??? Do your staffs know basic behaviour and do your management knows who should be posted where???
Hi sir/madam
Am having a small baby for the sake of nagarpanchami I had been to trends to purchase cloth for my baby the shop is in dharwad jublii circle after the purchasing of around nearly 1500 rupees I went for the billing it was night the staff in the billing counter said that still we didn't inward the clothes so unable to do billing my question without inwardly how they display the clothes, customers don't come to play there in such a pandemic Corona situation we spent so much of time and purchased a cloth but the same pattern pant was purchased by a another customer who was spending 2000 they can process the bill not for us why he us telling to come in the morning we are not localities we have to come from such a long distance Atlast my question is 1500 is not the money who is spending 2500 more is a really customer such a hopeless staffs & also the security is also so so rude totally such a bad experience I don't even suggest anyone to go there unnecessary who want to lose there respect infornt of that uncultured staffs they spoiled our whole day by their behavior
Respected sir,
I had purchased Cloth in the month of April 21.i want to change the cloths in size because size has very large when I go there for exchange cloths first time they talk me u will come in next month system is not created last bill bez lockdown ,then after in the month of May his staff talk same sentence....then I finally go there today I meet Sr manager rushikesh shinde they talk I m nt exchanging Cloth our system nt created last bill.They don't have value of customer money and time.he said like I m the senior manager my decision is last.they don't have any manners to talk with a people .Please take this seriously ...otherwise reliance trend is a big reseller bt do to this type of staff will unable to purched from that ..also brnaded cloths are nt to exchange there...please this seriously
Hi. I am placing a complaint against reliance trends uppal (asian cinemas). We had purchased clothes worth of 9k on 6/7/2021. However as there was no trial room we had to exchange 3 clothes after trying the same at home. The exchange was made on 9/7/2021. On trying out 2 of exchanged clothes, the size being too large, we went to the store for exchanging size to medium. My husband had forgotten to take the bill but had a soft copy of the same. The store denied the return stating original bill has to be produced. I've been making purchases with trends since inception and feel reliance could've given us benefit of doubt and trusted us with the return. We have wasted so much time in this exchange process and feel hurt for facing such embarrassment at the store. When every other purchase is being made online why is reliance could not accept soft copy of the bill. We are extremely hurt with the behaviour. I would request action to be taken in this regard.
I bought two products for ?1400. And I mistakenly went for a size greater than required. And they arnt exchanging it saying as it has been bought in an offer. But i am ready to purchase another product at a higher price as well. Kindly help out.
On 01.04.2021 i visited your R T Nagar, Bangalore Reliance Trends show room and wanted to purchase tops. One of your sales girl called Supriya informed that if I place order in online I will be getting discounts and the tops selected by me will be dispatched to my residence, for which I agreed. Then she tried placing the order in the Kiosk but I did not receive any OTP to my mobile, so she entered her mobile no.9900478577 and placed the order. Then actually I want cash on delivery but as it did not accept she asked for my card, then I gave my Bank of Baroda Credit Card which was accepted and I received a message on my mobile for the same. But she said the order did not get placed, anyways your money will be refunded within 24 hours. So I left the store and waited for 2 days. After two days I visited the shop on Sunday again to check the status, but again in vain no reply the SM of the store Ms.Neena said I will be receiving a call from your side for confirmation. But till today after lapse of 7 days also there in no call nor any updates from your store.
I also checked with our Credit Card customer care of Bank of Baroda who also confirmed about the transaction being successfully approved and the amount has been credited to your Jio Mart account with Transaction ID No,R45135, which I have already informed your R T Nagar Store, on 04.04.2021.
I had a very bad experience with them, now they are not lifting my call also. I cannot visit the store daily to check the status, I don't understand what is taking so long to complete the transaction. I request you sir to please either deliver the goods ordered or cancel my order and give me back the money debited to my CC account with two days, failing which I will be forced to approach District Consumer Commission for my legal rights against your Store claiming refund and compensation.
With regards,
GEETHANJALI K BILAGI
(9945194189)
B 207, Favourite Elegance Apts,
Shampura Main Road,
K B Sandra, R T Nagar Post,
BANGALORE 560032
On 8th March 2021, I have done shopping at trends showroom , v3s mall, delhi of about Rs 27000.
But later I got to know that products that I have bought from your showroom are available at much cheaper price online at trends.ajio.com, SAME PRODUCTS AND SAME BRAND.
This mean you are cheating customers by selling clothes and accessories at higher price then what is available to customers online. And there is a difference of about 30-40% in price. Online same things are 30-40% cheaper than what you are offering at your trends outlet.
I have been cheated and fooled by RELIANCE TRENDS. I will make sure that no one else has to go through same thing. I will try my best to make people aware about this.
Sir,
Yesterday (march9) I purchased for 2000rs.
After 3 hours I went to exchange one item with Bill and tag.
But they refused.
I I left it in the store.
Pls solve it.
Store:Vallioor Trends,Tirunelveli district
We regret to state here that you had supplied us torn products for Rs 999 really horrible and shocking to get such products after paying 100% payments.....immediately refund our money and take back your product
