Bookmyphone Complaints Reviews Customer Care Number


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S
Sital mishra
27 Mar 20

Yesterday I ordered a speria x2 phone order id2445781843.now I want to cancel it but the book my phone account and my order is not opening and I called the customer care but they don't respond. Please cancel my order today and refund within 24hours.


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M
mohan kumar k
24 Mar 20

Speria K5 Notch Smart Phone 8GB RAM 128GB


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P
Piyush Singh
22 Mar 20

Yesterday I order a mobile phone speria M30s ,but your fraud company hasn't mentioned any order status. I want to cancle my order.


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V
vishal bhoir
21 Mar 20

fraud company selling cheap phone of low quality not working also


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P
Pragna Katasani
20 Mar 20

Hi,
I got fake mobile and not working even.No one is responding for customer care and emails to return the mobile. The mobile is speria k5 notch and they charged 4500 rs for this and not even responding to return that. Order AWB no :69556647274


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S
Sardar Simhadri
20 Mar 20



Hi
Please cancel my order and refund the amount back asap
Order number : 3685472884

Regards
SARDAR SIMHADRI
9703094477

On Thu, Mar 19, 2020, 11:07 PM Support | BookMyPhone wrote:
Dear Sender,

Thank You for contacting us !

We acknowledge the receipt of your email. Our support team will go through your query(s) and shall revert or action shortly. Due to high number of transactions there could be a slight delay in response from our side.

Important Disclaimer -

(A) We or anybody from our organisation will never ask for your banking details like Credit/Debit Card Number / CVV Number / UPI Pin etc. Please do not share your banking details with anyone.

(B) If you get a similar call from any suspicious number claiming to be from our company, asking for such details, please immediately file a complaint against the number.

(C) We shall not be held responsible whatsoever, in case you still share your banking details with anyone.



*********This is an auto generated email*********



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P
Peeyush N vijay
19 Mar 20

I buy a phone from book my phone. But the phone is miss matching and it is very low quality. So I want to return the phone into the company


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N
Nisha Kumari
18 Mar 20

I had ordered a phone from book my phone app it was showing on sell . A phone with so many advanced features like 126 Gb internal memory, 8 GB RAM ,64× 3× 1 megapixel triple back camera . 32 Megapixel selfie camera . 4200Mah battery. The product name was Speria K5 notch . But I got the phone which does not even support 4G sim card with no information with it. It does not have even a user manual attached with it .I got nothing but a dabba phone with it's charger. No return option. No customer care number . The number available on app is fake . You can't even complaint or find any way to get your money back


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A
Aman Kumar
18 Mar 20

Mera phone Speria K5 Notching tha order me aur kb phone aaaya to wo phone cheaf tha local tha ....hm online payment 4500 ka kiye hai lekin muje koe refund ka request v nn aaaya hai mera paisa muje wapas chahiye .....plzzz sir ...I belong to pooor familyy


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A
Anshu
17 Mar 20

I have buy a phone but phone is change or very low quality iwant to to return my money bookmyphone has been fruad company of e-commerce website


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M
mohan kumar k
17 Mar 20

I orderd Speria K5 Notch Smart Phone 8GB RAM 128GB but company Duplicate very low cost item sending


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T
TARACHAND SHARMA
17 Mar 20

Bookmyphone.in ID: Your order no 3567331801 and payment id #308206833 Not responding to call and unable to contact customer care Posted on March 17, 2020 at 10:30. I am TARACHAND SHARMA from Jaipur, Rajasthan I have ordered speria k5 notch mobile at bookmyphone.in website and made the full online.But i have received wrong mobile .

Kindly refund my money & oblige


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L
Lalit jha
15 Mar 20

My order not show but money Rs 4499/-deducted my account so please help us...


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S
Srikar
12 Mar 20

I received the phone just now & It was really a big shock as the phone was completely different than what below mentioned in website and this delivered phone is not working!!

Receipt #3026145526 Order date - 3/4/20, 7:35 AM. What I had ordered was Speria M30s Notch Smart Phone RAM 4GB ROM 64GB Sale (Speria M30s) and you delivered some other model and the battery is also not as mentioned in your website.

https://www.bookmyphone.in/speria-m30s-notch-smart-phone-ram-4gb-rom-64gb-sale#

Mobile Phone is not working. Complete fraud!!

Srikar

Mobile 7995793124


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T
Tulasiram Jampani
12 Mar 20

Bookmyphone.in ID: Your Receipt #2270191777 Not responding to call and unable to contact customer care Posted on March 05, 2020 at 9:47:Am by Tulasiram.Jampani. I am Tulasiram.Jampani from Guntur ,Andhra Pradesh, I have ordered speria k5 notch mobile at bookmyphone.in website and made the full online payment of rs 4,449 through PAYU Payment ID - 9971171737. I placed the order and the order placement message was received but without delivery date. I am shocked and rushed to contact bookmyphone.in customer care through direct voice call and email but I could not reach the person as it simply displayed ' call ended' and the mail was not sending to the particular email ID. A next day later I saw many negative reviews regarding the bookmyphone.in website. I feel sad of losing rs 4,449 which I have earned through a hard work. Hope I may be helped by you people. Please do me the favour.


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R
RAMBABU KALLA
11 Mar 20

Today on dated 11.03.2020 i have received courier from BOOKMYPHONE site , i had opened and found phone is different as demand by online,i made payment of Rs.4499.28 via payu transcation i have ordered speria K20 phone but i have reciecved a 4th class phone and able to start ,we try to call customer care but phone not pick and not recharable. i am request to you please raise an issuse and refund my payment. i have also choose the phone bill


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K
Kalariya Sanjay
08 Mar 20

Dear sir
My ordar mobile m30s I have order 4 March 2020 so please give me order dilevary date and I all ready paymant this date by DC so please I request to u give me my ordar
Thanks


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N
Nandu chaudhary
07 Mar 20

Id 6353562197 amount refund please


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R
Ravinder Bhatty
06 Mar 20

4499 RS dutect from my account but my order not received


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T
Tinku gujjar
03 Mar 20

My order not show but money deducte my account so please help us


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V
Vikash Kumar Sharma
03 Mar 20

Book my phone Campani rong mobile delay very Kar Raha ha


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V
Vijay Kumar
03 Mar 20

I saw an advertisement regarding a smartphone that claimed that the smartphone had a 20 mp pop up camera and 6 GB ram named speria k20 and I got a phone that does not have any of these features this phone that you have delivered to me doesn't have any features that the website showed me it is very ordinary and I would really like it if you return me the money. My payment ID is 300348762 and my account number is 520101018232058 and IFS code number CORP0002071 and if you don't return my money within 7 days then i file a complaint against you in consumer court.
thanks and regards
Vijay Kumar
9625694448


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T
T somasekhar
03 Mar 20

Iam booked Speria-M30s
Ram 44gb
Android version-9
6000 mah battery
48 mp camara
But received phone wrong specifications


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T
T somasekhar
02 Mar 20

But phone sending (received) speria
We need speria m30s
Ram -4gb 64
6000mah battery
48 mp camara
Android version 9


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D
dharu ram
02 Mar 20

jo mene phone ka order diya ta wo order nhi aaya


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S
Syyd Arshad
01 Mar 20

Hi..
My dear manager 2 ago i registered an account on bookmyphone.in my account not verified till now so plz verify my account....

Thank you....Syyd_arshad


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S
Shailaja Lingala
29 Feb 20

i have ordered a mobile from ur website and i have recieved fake and un working mobile....i want to return the product and i want refund ....anotherwise im going to complaint to cybercrime as soon as possible


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A
Ajay kumar
29 Feb 20

Mobile order kiya tha .or dilivery other mobile phone ki h


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S
sandeep badala
27 Feb 20

I had ordered spiria mobile at bookmy phone.in whose specification was as under Basic Information Model : Speria K5 Operating system : Android Os version : 9 Type : Smartphone Status : Announced Colors : Black Product Name : Speria K5 Display Screen size (in inches) : 6.4 Display technology : IPS Screen resolution (in pixels) : 1080 x 2340 Display features : Capacitive Camera Camera features : Quad Triple Rear Camera : 64MP + 8MP + 2MP Front Camera Megapixel : 32 Front Facing Camera : Yes LED Flash : Yes Video Recording : Yes Digital Zoom : Yes Autofocus : Yes Touch Focus : Yes HDR : Yes Panorama Mode : Yes Phase detection : Yes Aperture (f stops) : f/1.8 Battery Battery capacity (mah) : 4000 Removal Battery (Yes/No) : No Support For Fast Charging : Yes Sensors and Features Keypad type : Touchscreen Multi touch : Yes Light Sensor : Yes Proximity Sensor : Yes Finger print sensor : Yes Accelerometer : Yes Compass : Yes Barometer : Yes Magnetometer : Yes Gyroscope : Yes Connectivity SIM : Dual 3G Capability : Yes 4G Capability : Yes Wifi Capability : Yes Wifi HotSpot : Yes Bluetooth : Yes GPS : Yes VoLTE : Yes Technical specifications Cpu : Qualcomm Snapdragon 730G CPU speed : 2.2 GHz Processor cores : octa RAM : 8 GB Dimensions (lxbxh- in mm) : 158.70 x 75.20 x 8.60 Weight (in grams) : 182 Storage : 128GB Removable storage (yes or no) : Yes Removable storage (maximum) : 256 GB Warranty Summary : Speria Promise: 1 year manufacturer warranty for device and 6 months manufacturer warranty for in-box accessories including batteries from the date of purchase. I received the handset on 03/01/2020. But the mobile which is sent by book my phone is totally different which may cost maximum Rs. 2000.00 To register return when I called it's customer care, no one is receiving my call.


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K
K.Ramesh babu
24 Feb 20

I want order speria. Mobile k5. Received but they have deleivery other device kindle return my money. Thankyou.


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