ClubFactory Complaints Reviews Customer Care Number

https://www.clubfactory.com/

2.8

Y
Yaswanth Goddeti
17 Aug 20

Don't receive products and services.and also don't have any refund maximum 2800amount


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S
Shivani kumari
14 Aug 20


I have order one earing cost rs360 ...package order no. (SO283072377)
Tracking number 38385995150
I am not able to login or track after India band club factory
I received last mail of club factory on 5th July after that no update....
And on 29th july I received one sms that order has been cancelled due to undeliverable ..so i just want the refund or the parcel...please help me out....


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A
Arpita Sharma
14 Aug 20

I've ordered fishnet nine pant(black) on 27 April but not received yet. When will it come or when will refund .Kindly take it seriously.


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No
14 Aug 20

Hi club factory team,

I request you guys please deliver my pending products as soon as possible. Even my product is cancelling by you guys. I don't want any product from you. I just give me my all refund money. Please try to my refund also as soon as possible.
I'm sending you the list of products and the cancelled products with the details.
My orders being cancelled list which are reflecting as a preparing also.

1. Order no.
SO29028951269167
Uv protection sun mask neck beauty yarn factory direct face mask
Blue color
*Shasta equity traders Pvt .Ltd*
Pending as a customs clearance
Rs. 203
Date - 6th July 2020

2. Order - SO29028195239167
The quarter wardrobe diy non- woven fold closet portable storage cabin
Black white color
Order placed - 5th July 2020
*Warth overseas private limited*
Pending- customs clearance
Rs. 983

3. Order no.
SO29027781439167
*Warth overseas private limited*
Bathroom roll multifunctional non trace holder tools
Rs. 215
Date - 4th July 2020
Pending - customs clearance

4. Order no.
SO29027773729167
Outdoor sunscreen mask riding uv proof shawl neck covering protection dust.
Black and white big flower
Rs. 204
*Shasta equity traders Pvt .Ltd*
Date - 4th July 2020
Pending - customs clearance

5. Order no
SO29027760149167
Foreign waterproof boots
*Credibility solutions private limited*
Rs. 600
Army green
Date - 4th July 2020
Pending- customs clearance

6. Order no
SO29024724749167
Round neck printing leisure set female
S, grey
Rs. 328
*Credibility solutions private limited*
Date - 1st July 2020
Pending- customs clearance

7. Order no.
SO29024580649167
Novelty toothbrush suction cup holder
1pc, random
Rs. 124
*Credibility solutions private limited*
Date - 1st July 2020
Pending - customs clearance

8. Order no.
SO29014836669167
Version of pointy high heels rough shoes
2 (UK), Black
*Shasta equity traders Pvt Ltd*
Date - 24th June 2020
Rs. 543
Pending - customs clearance

Cancelled order by you guys, waiting for the refund money.

1. Order no
So29027773719167
Refund id
SOR15947844662919167
Cancel date 15 th July 2020
Hair bun Rs. 250.18

2. Order no
SO29027773709167
Refund id
SOR15963933731059167
Lace mesh dress spring autumn new beaded strap skirt two piece fairy
Rs. 1221.01
Cancelled date 2 nd August 2020

3. Order no
SO29020311549167
Refund id
SOR15949248893379167
Faux rabbit fur hand gloves
Refund money 99.07

4. Order no.
SO29014799129167
Refund id
SOR15944065905099167
Female high waisted jeans short pants skirt
Refund date 10 July 2020
Rs. 329.03

Total refund money is - 5099.23 Rs.
Payment mode - Google pay (Upi)
Registered Phone No. - 9411647180
My email ID is shuklaharshita95@gmail.com


I hope this information will help you to deliver my productd and refund money as soon as possible.

Thanks

Regards
Harshita Shukla
Firozabad (U.P)


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K
Kaushal sharma
14 Aug 20

My order is not delivered yet


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M
Meena kamal
14 Aug 20

Product booked but not delivered


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A
Aravala vivek
13 Aug 20

Hi sir, i am vivek
I have ordered t-shirt in cf sir.june 30 i have ordered sir.. I consider the manager of the club factory and I said to cancel the product and the manager of cf also cancelled the order..27 days back the manager cancel the order and the manager said the refund will get your account within 7-10 days since,i did't get my refund,sir..( it's my mobile number 9177200252)..
Plz help me sir..


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K
Kirti Sharma
13 Aug 20

its been more than one month and i did not get my refund yet, they are not refunding me.
I complaint many times on your site on club factory's app and many places but still did not get any respond from their, its really disgusting
it shows their service quality and honesty towards customers. these are my orders no.
SO29024232565671
SO29002481195671
please take action against clubfactory and refund me as soon as possible.


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V
Virendra yogi
13 Aug 20

Fake company please case file this company


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R
Rumi Shaw
13 Aug 20

I have done payement bt still I didn' t get my order...


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A
Afreen halai
13 Aug 20

In my CF wallet I have money but I can not withdraw it to my bank account


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P
Pushpa v
13 Aug 20

We have made order on the month of June and the amount is also being paid but we have not received the order still. The history is showing that there is no order. So please look into that and deliver our order as soon as possible or refund our amount. Thank you
.


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V
vijita pawar
13 Aug 20

March 13 2020 i oredered one dress material but this is damage and i revert back but my refund not revert back and transaction id MEDR/clubfatorya/413544 and amt Rs 456.17/


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G
George Elias Dsouza
13 Aug 20

My order no is SO29025737453582 which is
Cancelled on 13 / 07/ 2020 . But my refund is not done . My refund no is SOR15946116087863582. But refund is not done till today. Please look into the matter.
Thanks
George. Dsouza
9890025765


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A
ANKITA DEBNATH
13 Aug 20

Hi,

I placed a order on Club factory on 22/06/2020, the amount was paid through my paytm wallet through HSBC credit card, in my credit card transaction history, it showed amount 1871.00 INR was paid to "GLOBEMAX TECHNOLOGY IN DELHI", this must be the club factory counterpart working in India.

Then a part of this order (With order id: SO29011021073411) amount 618.00 INR was returned and refund was showing as processed in the club factory app on 12/07/2020 (return id generated was : SON15936685524013411) but i have checked my paytm statement and my HSBC credit card statement, no refund processed.

Kindly help in getting back this refund.

I have mailed Club factory through the app, but no reply received. Then i have even called a phone number i saw in the consumer forum for refund, no was busy, i got a callback from two different numbers saying it is club factory customer care, and that i need to install ANYDESK App and give them access to my phone so that they can refund my amount. I think this is fraud so please look into this. The mobile no that called back is +91-7029926123

Thanks & Regards,

Ankita Debnath


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T
T Shiva
13 Aug 20

For the order numberSO282130901, the product was returned from our end almost two months ago post the refund status rejected it was confirmed by the customer care executive that the refund will be processed in 7-10 business days, which did not as of today.
Now I could not reach customer support.

Kindly help in getting my refund of Rs. 1501. Thanks.


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I
Ishu kumar
13 Aug 20

Dear sir, I have paid amt Rs. 813 dated 27.06.2020 for online purchase of shoes from club factory but still i have not received my order. I have sent mail several time through my mail id iraj347@gmail.com and my order no. Is S029019028380861


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M
Maheshwari
13 Aug 20

Good morning mam .I am Maheshwari .in 3month ago I am orderd one skirt it not satisfies to me . because of this I am return the skirt on 24 .6 .2020 same thing else I want 700rs to me


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L
Lovepreet bawa
13 Aug 20

I purchase a leather belt price 332 in march 2020 and after delivery I request for return because product part is missing which request accepted by club factory but they do not pickup my product and not give my refund money yet I want my refund money


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G
Gaurav patel
12 Aug 20

SO29014847106434 this order not received and also 310 rupees rufund not credited from near by 1 month
Also not get any msg or mail regarding this matter from company
I sent mail to club factory but not received reply from there side


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A
Amit
12 Aug 20

My product refund company said refund will be 10 to 15 days in my acc but refund doesn't came in my account it's been happen before 3 months


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M
Mamta Verma
12 Aug 20

I put an order in club factory for an order before one and half month ago. Then after 10 day my order has been cancelled due to out of stock. and i put an email for refunding my money, but not received till now.

Refund ID: SOR15945253209520176



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S
Shruti
12 Aug 20

You have not refunded the cash, for two items, one is jewellery and the other is a jacket, kindly refund the cash


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V
Vijay Kant Mishra
12 Aug 20

Request for refund
Dear Sir,

1.    Please refer to SOR15943524748835956 dated 10 Jul 2020.


2.      I have not received my refund yet.It has more than one month but your company not refunded the amount till date.

Please do the needful as soon as possible. Also intimate by return mail.


Thanks and Regards.

Yours sincerely,

Vijay Kant Mishra

Mob 9534507591,6206443132



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M
M kasi rao
12 Aug 20

So29016593325446


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V
Vijay supekar
12 Aug 20

I am ordering a shart in club factory app in june 3 rd 2020 rs 242 but I didn't receive my order.and they told me sir your order is returned.we are not deliver your order right now please contact your shopping portal.but problem is i am already paid for this order.so please I request you please refund my money back


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J
Jiffy shaji
12 Aug 20

I orderd a quilt cover worth rs 1165 on 30-6-2020...the order is cancelled now...and I didn't get the refund till now


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A
Anamika Rai
10 Aug 20

I order share from club factory and I paid online payment my money debit from my account but I can't get my product .


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D
Deepak Masurkar
10 Aug 20

Sir this is my return Id (SON15941982650972420) and it has been more than A MONTH and I have not receive my refunds money back.. I hope you will refund it as soon as possible..you can contact me on this number ASAP (9664945113).


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S
Sudha
10 Aug 20

Ordered product not yet received due to india blocked those online website but even money not reimbursed


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