ClubFactory Complaints Reviews Customer Care Number

https://www.clubfactory.com/

2.8

G
Gaima
10 Aug 20

I had placed an order with club factory in June month I didn't receive it yet after e-mailing them multiple times I got a cancellation message but haven't received the refund yet.


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N
Nitu Tripathi
10 Aug 20

I ordered my product so29028065176392on5-8july.nd we pay it by net banking. Bt very long time .my product is not coming.. Now what we have to do plz convey me.


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H
Himanshu Rajkumar Mishra
10 Aug 20

SO29014761619004 my return and refund is not done yet


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M
Manish
09 Aug 20

Club factory default gateway money back care ....(8167)(39)(5953) // call club factory against 8167395953


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B
Bushra
09 Aug 20

ON 15/7/2020 they cancelled my order and my order no. Is SOR15948393625753469... And as u informed my money is being refunded within 7 to 10 days which has already been over even till now 15,days have been passed away plz let me know when I get my money back help me out


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P
Preeti Kumari
09 Aug 20

I ordered earpods from club factory n it was defective I have returned the product n I ask for refund the refund is pending since 1 month.


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A
Anjithkavya
09 Aug 20

I placed 2 orders paid money of debit card but i have not received tracking no yet or not tracking information till now .my order no:1)S029025654815070 2)S029023118725070 this second order has been cancelled by my choice but money has not refund sence now plz delivery my frst order has soon as possible and refund money for my second order


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S
Suverana mane
08 Aug 20


1). Order SO284021444.
2). Order SO283857408.

Dear sir/madam


To inform you that we have not received the refund amount, please inform me as soon as possible and please send me conformation mail.




Rgds,
Suverana mane


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S
Sangeetha S
08 Aug 20

Hi,
I placed two orders between 20-31 of March 2020 and money also paid, but still iam not received orders yet. Please do needful


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S
Sonali sanwala
08 Aug 20

Hey
I order a denim before club factory git banned and didn't receive may parcel yet
It's been more than one month and i already paid for it
So kindly please look into the matter and either refund my amount or deliver it.
Thank you


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A
Anand Kb
08 Aug 20

Hi Have Return order two headphones but still i did not get my refund. in the App showing its return. My tracking id is SO29027918198521. I want my money back


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I
Ishan Mathur
08 Aug 20

Order Number SO29026474616590(ordered on 3 july 2020) which was supposed to be delivered on 3 Aug 2020 is cancelled by club factory and there is no update regarding the refund. Club factory app has been banned and there is no customer care number .

I need my money back.


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H
Harshita Shukla
08 Aug 20

Hi club factory team,

I request you guys please deliver my pending products as soon as possible. Even I didn't not get any cancelled product of refund money. Please try to my refund also as soon as possible.
I'm sending you the list of pending products and the cancelled products with the details.

Pending products list which are reflecting as a customs clearance.

1. Order no.
SO29028951269167
Uv protection sun mask neck beauty yarn factory direct face mask
Blue color
*Shasta equity traders Pvt .Ltd*
Pending as a customs clearance
Rs. 203
Date - 6th July 2020

2. Order - SO29028195239167
The quarter wardrobe diy non- woven fold closet portable storage cabin
Black white color
Order placed - 5th July 2020
*Warth overseas private limited*
Pending- customs clearance
Rs. 983

3. Order no.
SO29027781439167
*Warth overseas private limited*
Bathroom roll multifunctional non trace holder tools
Rs. 215
Date - 4th July 2020
Pending - customs clearance

4. Order no.
SO29027773729167
Outdoor sunscreen mask riding uv proof shawl neck covering protection dust.
Black and white big flower
Rs. 204
*Shasta equity traders Pvt .Ltd*
Date - 4th July 2020
Pending - customs clearance

5. Order no
SO29027760149167
Foreign waterproof boots
*Credibility solutions private limited*
Rs. 600
Army green
Date - 4th July 2020
Pending- customs clearance

6. Order no
SO29024724749167
Round neck printing leisure set female
S, grey
Rs. 328
*Credibility solutions private limited*
Date - 1st July 2020
Pending- customs clearance

7. Order no.
SO29024580649167
Novelty toothbrush suction cup holder
1pc, random
Rs. 124
*Credibility solutions private limited*
Date - 1st July 2020
Pending - customs clearance

8. Order no.
SO29014836669167
Version of pointy high heels rough shoes
2 (UK), Black
*Shasta equity traders Pvt Ltd*
Date - 24th June 2020
Rs. 543
Pending - customs clearance

Cancelled order by you guys, waiting for the refund money.

1. Order no
So29027773719167
Refund id
SOR15947844662919167
Cancel date 15 th July 2020
Hair bun Rs. 250.18

2. Order no
SO29027773709167
Refund id
SOR15963933731059167
Lace mesh dress spring autumn new beaded strap skirt two piece fairy
Rs. 1221.01
Cancelled date 2 nd August 2020

3. Order no
SO29020311549167
Refund id
SOR15949248893379167
Faux rabbit fur hand gloves
Refund money 99.07

4. Order no.
SO29014799129167
Refund id
SOR15944065905099167
Female high waisted jeans short pants skirt
Refund date 10 July 2020
Rs. 329.03

I hope this information will help you to deliver my productd and refund money as soon as possible.

Thanks

Regards
Harshita


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M
Meera sumesh
08 Aug 20

I returned an item to club factory...i want my money back..around 299rupeese...plz check


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A
Anargha Manoj
07 Aug 20

I got a number from Google as club factory number and they asked me to pay 1 rs for getting details as club factory is banned here.But they withdrawed full amount
Phone number is:9335374184


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A
Ajay ajay
07 Aug 20

I ordered a product from the club factory on 3 July 2020 and did not deliver it due to a pin code mismatch issue. Then they started the return process on 22 July 2020. Today is 7 August 2020 but still i haven't received my Money.i did email them so many time but haven't got at least a solution. Please solve this problem.


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N
Nabarica Nadine Marbaniang
07 Aug 20

I did not get any call regarding the delivery of the package but when i checked into the site i saw that they returned the package back to the CF warehouse. That was a fake rejection and i haven't even received the refund yet.


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K
Kiran
07 Aug 20

Mene 1st July 2020 ko 694.35Rs ka ek t shirt order Kiya tha abhi Tak mera order nhii aaya...... please


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V
Valarmathi
07 Aug 20

You took 600 rupee for our amount. We cancelled the order but amount is not returned. Can we know why? We want the amount back.


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N
Navrit Kaur
07 Aug 20

I have placed 2 orders out of which one was cancelled and refunded have bit veen received yet
The order product have not been received it's more than 40 days now.
I have mailed them but no use.. nobody reply and there is no contact no


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M
Moni kour
07 Aug 20

My money not return but l am purchasing purse


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I
Iushee Basu Thakur
07 Aug 20

Until 29 June in the app I was tracking In the app and it showed order has reached India However I have not yet received it I have already paid for it

Order number S029002149559336
Please help


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G
GOKULNATH
07 Aug 20

On 27 th June, I made an order by making payment on clubfactory app. SO# Further to the ban, the application got dysfunctional and the pending orders got frozen without any intimation to the customer. I lodged many complaints by writing mails to cf to get the refund. I never received received any revert at least as a courtesy to the customer who made an advance payment. After a month on 26 th July I received a call from the clubfactory (contact no. 8927022719) introduced as Mr. Rahul Sharma. He insisted that the refund could only be made using phonepe since the ban is imposed by the govt in operating the clubfactory app. Though I questioned the authenticity, He assertively said that If I did not initiate the refund by then, I would be loosing the amount .He further confirmed that I could no longer lodge any escalation due to the ban. During the call he told me to add fake upi id with my phone number@RBL in phonepe. I entered it since that is my contact number. After which I found that fraudulently the amount was transferred from my linked bank account using the fake upi id. Instead of crediting my account my account got debited. He disconnected the call. I lodged a complaint with phonepe and cyber police as well. I strongly believe club factory is solely responsible for this fraud since they never responded to my email and facilitated a fraud call by leaking the customers data and looted money by committing fraud. It is a criminal offense by them during this crisis.I have lost the money both the ways. I need the compensation from them. Need justice.


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H
Harpal Singh
07 Aug 20

Order not received or refund


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A
Ann George
07 Aug 20

Haven’t received the refund of the order which is canceled, order number is S029028585709606


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P
Preethi
04 Aug 20

I have ordered two same kurthi which cost is 1198 in the month of june 26.but order not delever yet.unfortunately app was and deleted so unable to track my order and also unable to find my order number .but i have the proof of screen shot of order placed.i am very disppointed. Please help with hand over the order or refund my money.


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U
Uzma sheikh
31 Jul 20

I have ordered product on 27 june 2020 but not yet received and nor i got my money back.
Your package of SO29018423523752 has been canceled because of Orders created 11 days ago has been cancelled due to undeliverable. You can contact customer support for help if needed.
Your package of SO29018423533752 has been canceled because of Orders created 11 days ago has been cancelled due to undeliverable. You can contact customer support for help if needed.
And now i got this message yesterday that they are not delivering products. So please help me out so that they will refund my money back


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No
31 Jul 20

Your package of SO29018423523752 has been canceled because of Orders created 11 days ago has been cancelled due to undeliverable. You can contact customer support for help if needed.
Your package of SO29018423533752 has been canceled because of Orders created 11 days ago has been cancelled due to undeliverable. You can contact customer support for help if needed.
I have contacted them through instagram and messenger but they are not responding. I have order this before ban on 27 june but i was told that it will be delivered and be patient about product delivery. So please help me out i have made all payments through upi account.


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R
Ramkumar
31 Jul 20

Damage products picked by delivery boy to me and my money don't came in my account so please return my money in my account my account number is 30839319033 when I had given my account details app has closed


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S
Seetha
31 Jul 20

Hi, I ordered three products for June 30th and July 1but till now not received the products,and then order was rejected after 25days .I payed online amount my amount also not refund ,kindly resolve my problem ,refund my amount pls.


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