ClubFactory Complaints Reviews Customer Care Number

https://www.clubfactory.com/

2.8

T
Tae Mary
25 Jul 20

The company cancelled my products, for the reason : 'out of stock'.
And said my money will be refunded soon. Which would take 5-7 days.
My products got cancelled on 13 & 14 of july, following are my products order no.

SO29024093563844
SO29024046503844
SO29023791163844

Refund no. details
SOR15947529674933844 - rupees 541
SOR15947529664543844 - rupees 658
SOR15947529653383844 - rupees 653
SOR15947529494853844 - rupees 542
SOR15947529484163844 - rupees 497
SOR15947529474853844 - rupees 586
SOR15946661676223844 - rupees 472


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K
Kapil Dubey
25 Jul 20

Mere dwara 1 wireless headphone ka order club factory ko Lagaya Gaya Jo ki mujhe 29 June ko prapt hua parantu product Pasand na Aane Ke Karan main use Wapas return Kar Diya Jiska message Bhi Mujhe prapt Hua parantu abhi tak Ek Mahan bhi chuka hai hai mera payment mujhe prapt nahin hua payment ki Rashi return charge 90 rupaye Katkar rupaye 599 hay


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G
GOUTAM RAJKHOWA
25 Jul 20

My parcel as tracking ID-2610802163 through ECOM EXPRESS in India reach my town on 13/07/2020 at delivery center, due to the Covid situation I approached with all documents in my mobile they refused to handover for several times by telling the cause of return to origin in system which bought from Club Factory and dealer name Warth Overseas Pvt.Ltd.


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S
Sudha
25 Jul 20

Ordered & paid for the product ... attached product details.i need refund or product to be delivered


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R
Revathi
25 Jul 20

I have ordered two things and paid money for it through my card but i haven't receive my order till now and the orders were cancelled because of undeliverable. I haven't receive my refund yet. ????????


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M
Mallika
25 Jul 20

I purchase one diwan set in club factory but the quality was too poor so retuned back but still I didn't get the refund amount of Rs.649/-
My order# SO282401816
Order date : 28.05.2020


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M
Md sultan
25 Jul 20

Thank you so much for your services. I have shopped several products through club factory. It has been a gud experience and much interested to shop again in the future.


It has been mentioned that refund has been initiated for a product but it has not reflected in my account. Plz do respond.



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H
Harsh kumar
25 Jul 20

My order reject by me but not receive my refund refund release 11 July 2020 but bank account not received my refund company policy 7 to 10 working day complete but not receive refund

Order Number: SO29017511970050

Refund ID :SOR15944789703470050


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P
Padmavathi Anand
25 Jul 20

I paying the amount one month over still I didn't receive so please return my money


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A
Alka kumari
25 Jul 20

My product is not send this fraud company. Maine yaha online payment kiya tha jiska rate 621 tha mere product ka. Na mera product aaya or na he mera paisa return hua
So please send my money respectfully.


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D
Divya
25 Jul 20

I placed order July 2 ND my order amount 511 but my order was cancelled so I called customer care he said u will get ur money with in 1 hour but almost 20 days still not received my money. And today one person call to me club factory side +919832523956 this number he said open any disk control app l also open but that frad customers care person he taken my money 1350 rs/- my account this is not a good please send my money 1350 and my product amount money 511


Order number :so29025896871344
Amount :511 Rs/-


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A
Ahana mukherjee
25 Jul 20

I have ordered a red prom dress of order number-SO29014958797430 on around 23 June ....but still I didn't receive it..nor am able to reach the website..I can't even see my orders ..can u please give me my update of my order Nd provide me a tracking link which will help me to know where my order reached..
Club factory id-swagata mukherjee


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B
Bhavna Mantri
25 Jul 20

I have ordered a product with order no SO29022919079833 from club factory on 30/06/2020 and the seller cancelled my order but didn't refunded the amount till 23/07/2020 when I tried to contact the company one of its executive fid a fraud and instead of refunding amount or taking my complain gave me a link and when I clicked on that my account got debited from which I ordered the product .
I want my refund + my deducted amount + compensation for all this bully from company or that fraud person Manish(West Bangal) as the company will have the details about that fraud person .
Else I will have to file a case against it


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B
Bhavna Mantri
25 Jul 20

I ordered a product on 30/06/2020 from club factory seller cancelled due to non delivery but I didn't received refund till 23/07/2020.
When I tried to contact company to solve my problem the customer care executive did a fraud and debited my account balance instead of refunding my account I have some pictures to prove my point which I am attaching with this complain


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T
Thasniya
25 Jul 20

I had ordered from the club factory for Rs 2034. But my products have not arrived. Only one bag hanger was found. I've been waiting for days. I have already paid through the account. So I request a refund.


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M
Manish Sain
25 Jul 20

Sir my name Manish. I have booking to two parsal in 4th July 2020.Sir not received my booking parsal. Product payment all reddy comlited pl sir help u
Thank you


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A
AJAY KUMAR
24 Jul 20

Sir,
Full money paid , but goods not received, hence cheated.
I paid RS. 1155/- On 24/07/2020, I did not receive 1 item for 419/- ( 1men Trend keep warm Cotton coat)
I ordered 3 items , as per order no. SO29033849096298 DTD 19/07/2020. But received only 2 items and a dirty cloth.


My contact no: 9810018728


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N
nisha
24 Jul 20

Club Factory site is not working and it is banned by indian govt. Iam from chennai India.
But I have ordered 2 items Sony Head phone and One leggins in the month of June.
I have not received yet and I am unable to contact any customer care number in India.
Pl guide me to get the refund


Regards,
Nisha


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A
Areena Qurashi
24 Jul 20


i order four products from club factory online application on 30 june by paying online. but only two order i had received . the other two ( order no-29023710678250,2902380698250 ) i haven’t received yet.
but on 14 july and 18 july i got this message that my order has delivered.
i already paid the money and they are not delivering my order and giving me false messages .

so kindly see to it and resolve my problem. i had got two false messages.these two order i haven’t received and i haven’t shared any otp with anyone.so help me by returning my money or delivering my order.


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A
Asir Kattilakath
24 Jul 20

We had ordered 1_Tshirt and 1_top
But it hasn't received yet...what can I do?


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S
Sonam singh
24 Jul 20

Plzzzzz fastly give me my refund.vry long time my product is not delivered..so gave me my refund my account fastly...


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A
ARUN KUMAR PARIDA
24 Jul 20

I have ordered two products from club factory on 27/06/2020. Out of them one has been delivered. The another was cancelled. Now i want to know about the refund status of the undelivered product. When did i will get the refund ? What is the procedure for the same?


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S
Shahanur alam
24 Jul 20

My order number(SOS29010381436372) that was supposed to shipping by ecom (2609638247) and my shipment got cancelled but didn't get my refund back.ao kindly return my money as my shipment got cancelled.
Thanks
Regards
Shahanur Alam
Order number (SOS29010381436372)


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M
MUKTIYAR
24 Jul 20

on 28-jun 2020 i had order 1 product which amount is around 1970, after that i wait upto 15 days but no response from club factory customer care, i try to sending mail and ceiling, but no response coming from club factory team, almost 27 days gone still product not get


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N
Nithya
24 Jul 20

I have ordered a product at Club Factory app on 30th June but now we are unable to open the app and track the order.My order id is SO29023952079351.
I have requested to provide me the status of my order on email. But still i didn't receive any reply mail from them.

I would like to know when can I expect my item to be delivered to me.

Please do the needful.


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K
Kirti Sharma
24 Jul 20

i did not get refund yet, company already took more than one month in processing than cancelling and now they take time in refunding too.
SON15939510000755671
SOR15946339861725671
when will i get my refund back?


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N
Nandhini
24 Jul 20

Courier boy called me n said that he would come but he mentioned customer is not available at that place and then I received a call that iam not at home so to cancel order or resend it


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A
ANTHONY MANUAL
24 Jul 20

Dear Club Factory Team,

This is to inform you all that, my above Shipment Order No. SO29028311470726 (Not Received), till date. I request you to kindly check and get the same delivery at my address urgently please. Looking forward to your kind support / cooperation. Waiting for your urgent reply at earliest possible.

Thanks & Regards,
Anthony Manual
+91-9910252970
From, New Delhi
_______________


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V
Vamsi
24 Jul 20

My order has been refund to my refund has not to received of to mee to the company of the clubfactory my order has a teddybear my refund has 220 rupees of them my order I'd has a SO29024679697913 my oder I'd then the my order refund I'd S0R15945252634977913 my order has google pay to them of my oder


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G
Ganesh
24 Jul 20

Hi myself ganesh i have ordered t shirt in club factory but that quality was too low soo I have returened it but till now I don't get my money back it's been 1 month back I have returened but till nw I don't get money..... What are they doing... Why u will do such things refund my money.... I need that money back it's been 299rs t shirt pls refund me


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