Dear sir,
I have paid amt Rs. 2045.71 dated 14.03.2020 for online purchase of shoes from club factory but still i have not received my order. I have sent mail several time through my mail id mukesh_koli2017@yahoo.com and Mr. Shiv kumar an official of club factory asked to share schreenshot of order and as per his guideline i have share schreen shot of order but in last he also not replied. Therefore i request for rectifying the issue. Either send my order or cancel the order and refund my money .
Order detail.
SO276695732
Dated 14.03.2020
Amt paid 2045.71
Money has not come back on my account for 15 days but how long it will take
You rejected my order bcz of lockdown but couldn't refund my money 799 that I paid by my credit card so if you couldn't refund my money then send my product
Inspite of talking to customer care n telling the issues regarding the order they keep on asking QR code for refund . And only reply from them is that they say u wll get wid in 1-2 hr
2 hours past still the refund is not initiated seriously it’s fraud can’t trust
I have brought a combo of 2 t-shirts but i had got only one of them...
I purchased 4 products from club factory . Out of 4 products 3 were not good one was totally different item one was different color from which I ordered another one was damaged piece I want to return and get refund . These and following so numbers of products SO282829100, SO282829098,SO282829097 please help me to get my amount back they dont call me to get there products back only one product SO282829100 they collected and dint return my money back
Sir
We had ordered less from the club factory get the size big enough to get tha name prem kamal which come out of the phone no.8923934706 is it has receive the ordered 2 days not yet been confirmed.
Return I.D
SON15918749727621603
ORDER NO.
SO283338324
The amount got deducted didn’t received any tracking number nor payment confirmation message
This is just ridiculous kindly look it to it or it will be worst
Buy one item on cash payment. Quality not match. Returned it. Show refund balance but not received. Refund id :- SOR15912746912211063. Care no. either not connect or Froud. Plz take easy action.
I order a bag but it's cancelled by corona virus and didn't get the money yet it takes too long may be 2 month and i am not happy for that and i never ordered on this app if customer service is going on like this
i have purchased a watch on club factory but my watch not ok and i want return my order and my order no is SO283291137
Club factory want pre payment of product by online but why he is not confirm my product. The delivery of my product is delayed . Club factory is a thief.
Complain No-1493687,we are not yet received refund amount Dear Sir,
Ref: Order No-SO259280389
Sub:-Return of material
Tracking No-30081170702986.
We have already return the material by your courier partner but till date we have not yet received any refund amount from your side,we are requested to you please refund the said amount ,
for better co-operation with us we are attached the said material snap shot for your reference,
my odear will be cancel but this payment will not refund my bank account
I AM ORDERED EYE MASK FROM CLUB FACTORY AT 12 JUNE, AND ON 13 JUNE,I CHECKED MY ORDER LIST AND THE ORDER LIST IS EMPTY AND I AM PAY 190 RS. FROM MY PAYTM!|GIVE MY 190 RUPPES,CLUB FACTORY IS CHEATER,CHEATER
THANK YOU
I got wrong items
I got wrong colour and quality us very bad and they are deducting 91 rs of return i will never buy any product from cf
Sir
I ordered 18/03/20
Order no SO278350313
in the name of Anjaya
Periapattu
Cuddalore district,608 801
I have order two sari from club factory order number SO276692341 since iteam was different I have return that product, no SON15845100829812727.
Since on 23/5/2020 refund generated it’s showing but I haven’t received money back not even on my credit card. I have paid Thru axis bank credit card.
Khyati modi
Sir I return my order of 01 ladies suit for an amount 737.78 but after successful refund my refund amount has not been returned by the factory.Requrst to resolve the issue My order AWB no is 30081139167161
Recently I booked an order from club factory. So 9th June 2020 received the order. my order no. is SO282690832. after unboxing JBL headphone is missing only Charging cable available. So kindly request you to please refund my amount ASAP.